Free checklist (PDF)
Checklist of Mandatory Documentation Required by ISO/IEC 20000-1:2018
Identify the documents and records required for ISO/IEC 20000-1:2018.
This checklist is intended for companies beginning their service management system implementation.
This checklist helps you:
- Identify required documents and records.
- See which non-mandatory documents are commonly used.
- Structure documents and records.
- Find sample documents.
Prepared by Advisera experts to help you get started with ISO/IEC 20000-1:2018.
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