Free matrix (PDF)

ISO/IEC 20000-1:2018 vs. ISO 9001:2015 Matrix

Understand how ISO/IEC 20000-1:2018 and ISO 9001:2015 complement each other.

This matrix helps you:

  • Understand industry-specific SMS requirements in ISO/IEC 20000-1:2018.
  • Identify ISO/IEC 20000-1:2018 requirements also included in ISO 9001:2015.
  • Learn how to fulfill both standards with minimal documentation.

Prepared by Advisera experts to help you get started with ISO/IEC 20000-1:2018 and ISO 9001:2015.

ISO_20000_2011_vs_ISO_9001_2015_matrix_EN.png

Get the free white paper

You may unsubscribe at any time. For more information on what personal data we collect, why we need it, what we do with it, how long we keep it, and what are your rights, see this Privacy Notice.